Why get a wifi deal in New Zealand?
What causes internet outages in NZ?
The most common cause of internet outage is network congestion or having too many users accessing the same network simultaneously. This is because your local provider is limiting the distribution of bandwidth in your area. On some occasions, it can be due to the weather, especially during cyclones and earthquakes where network cables can be damaged.
How do I know if my internet is down in my area?
Because of certain causes, the internet in your area can be unavailable for a period of time. When this happens, you can check with our internet outage checker.
What should I do if I experience connection issues?
There are several ways to resolve internet problems, and one of them is to troubleshoot the router, your phone and other devices. Oftentimes, your phone will encounter internal issues that can be fixed by simply restarting the device. This will ease network congestion, speed fluctuations, and other issues.
Will I experience an internet outage when I don’t have electricity?
Most routers rely on a power source to function. When the power is out, your router will automatically shut down. What you can do is to turn off the switch of your router or unplug the device until power is restored. This way, you can prevent a sudden surge in your system, which can lead to serious damage to your devices.
Who can I contact if my internet is down?
You can reach out to your broadband provider for enquiries about your internet. They can also help you when you experience an internet outage and inform you about the status of your network.